Booking Information and T&Cs


Ethics

Please be advised that I do not employ aversive training techniques or tools such as slip leads, prong collars, electric collars, or checks/half checks. If you choose to book a session with me, it is imperative that you refrain from using these methods or tools during our collaboration, as they could severely impact our training results and the long-term effects on your companion.


Booking Details

To secure your session, a non-refundable deposit of 50% is required. This ensures that appointments are not missed, as this could prevent another client from booking a slot.
The final payment will be due 48 hours prior to the appointment. Should you need to reschedule your appointment, please contact me 48 hours in advance. This allows me to book another client in your place.

Once you've enquired about a session and paid the initial deposit, I'll send you a questionnaire. Please fill it out 2 days before our session. That way, I can have a rough plan and bring any helpful equipment. Remember, failing to prepare means you're setting yourself up for failure!


Mileage

Please be advised, distances under 10 miles do not have a travel charge, any distances over this will have a charge of 0.50p per mile.
 

Additional Info

During our initial visit, if your pet's behavioural issues are particularly concerning, I may suggest scheduling an appointment with a clinical animal behaviourist. I will be happy to provide recommendations or assist you in finding a suitable professional. In the meantime, I will continue to work with you to manage your pet's behaviour until you are able to secure an appointment.

I have full liability insurance & CPD Canine First Aid certification.

*Sessions will return to the usual hourly rate after 1st session or on completion of my diploma*

 

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